I am unsure on how to get rid of a virus on my computer. It wont let me start and run norton internet security and anti virus or wont let me connect to the internet, even though I know that the internet works. I went into safe mode and it let me connect to the internet and use Norton. Any ideas?
Tags: how to get rid of a virus, anti, computer virus, computer, wont, norton internet securityHow to Get Rid of My Computer Virus?
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Several antivirus, free, on this source:
http://estsoft.blogspot.com/search/label/antivirus
the first thing you will have to know is what virus is it. they all have a name. usually running your anti virus program will tell you what you have but won’t always remove it. if you can find out the name of it go to google search and type in the name of the virus and removal. example: “virus” removal. this should tell you what you need to do to remove it.
Here’s how to remove it
Run a Quick Scan and Delete All Infections Found
Malwarebytes Anti Malware http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html FREE EDITION
Try clearing your Hosts file so that you can connect to the internet:
Open your Hosts File, located here: C:Windowssystem32driversetc
Double click hosts File and select Notepad to open it.
Scroll down to the line BELOW
127.0.0.1 localhost
Left click and highlight the next line, scroll to the bottom of the page hold the Shift key down and click at the end of the last entry, right click and Delete.
Click File and select Save As and save it in C: Windowssystem32driversetc, do NOT change the filename.
You will need to reboot for this to take effect but it will block attempts made to stop antimalware programs from downloading and running.
Once antimalware has run in Safe Mode, reboot and if you have Spybot S&D or SpywareGuard you will need to immunize again which will rebuild your Hosts file.
Then use the following free programs, download, install, update and reboot into Safe Mode to remove:
Malwarebytes Anti-Malware:
http://www.malwarebytes.org/mbam.php
Select Full Scan.
Remove all infections that it finds after scan.
SUPERAntiSpyware Free Edition:
http://www.superantispyware.com/superantispywarefreevspro.html
Select Scan your Computer, select your drive and select Perform Complete Scan and remove infections, then click on Preferences, click Repairs Tab and click on any of the System and Browser Repair Items that you may have problems with then click Perform Repair.
Use BOTH for maximum effect as they work slightly differently.
You should get professional Malware removal tech support from a website like http://www.geekpolice.net/
The Malware experts there recently solved a problem similar here: http://www.geekpolice.net/malware-removal-support-hijackthis-logs-f11/
I also recommended that site because they provide the best and the fastest services on the internet for free.
Learn how to Remove virus from your computer here:
http://anti-virus-download-online.com
Good luck!
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